Web – Frequently Asked Questions

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How can I chat with other members?

By submitting the required information, i.e. selfie, about and basic details. You get access to chat with members for free.

How do you verify members?

We verify members by matching their selfie with their Photo ID proofs that they submit. If they do not match, we ask them to upload the same again. This is done for profiles which look objectionable to our surveillance team.

Can other members see my selfie?

No, other members cannot see your selfie. It is only for our verification purposes. We do not want users to upload fake photos.

What if I do not want to give my selfie?

It is advisable to submit a selfie. Like you, other members also prefer chatting with verified members.

What can other members view in my profile?

Other members cannot see your selfie and your full name. They can see your profile details under the display name that you submit.

Will verified members be able to see my real name and photo?

No, they cannot. This is up to you to share when you start chatting with them.

What is the benefit of giving you the KYC document?

If our surveillance team marks your profile as objectionable they will require a KYC document to re-instate your profile.

How many profiles does AYA allow to browse?

Profiles are limited based on the preferences you set for yourself. Wider preferences will give you more profiles.

What if there are no profiles in my city?

This may happen, you may interact with profiles from other cities, till more people sign up from your city. Or you could upgrade your account and see profiles from other cities.